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Articles on engagement, well-being, and the science of listening to your people.

What is eNPS, and how to calculate it?

eNPS · Employee engagement

What is eNPS, and how to calculate it?

eNPS measures whether your people would recommend your workplace. Here is how it works, how to calculate it, and what counts as a good score.

4 min read

Employee life cycle: the 6 stages explained

Employee life cycle · Employee journey

Employee life cycle: the 6 stages explained

Understanding the stages of the employee life cycle helps you find and retain the right people. Here is how to map each phase and improve engagement along the way.

18 min read

3 simple ways to improve employee retention

Retention · People analytics

3 simple ways to improve employee retention

We asked 19 People and Culture experts how they retain their people. Three clear themes came back: measure often, use the right tools, lead well.

7 min read

7 lessons for building a winning company culture

Culture · Leadership

7 lessons for building a winning company culture

Seven practical insights from a panel debate on company culture, with research and tips for putting each one into practice.

4 min read

The best frequency for employee engagement surveys

Employee engagement · Survey frequency

The best frequency for employee engagement surveys

How often should you measure well-being and engagement? Compliance is one answer. Acting in time, building habits and tracking real change are better ones.

5 min read

10 strategies to reduce workplace stress

Stress · Well-being

10 strategies to reduce workplace stress

Ten practical, expert-backed strategies for transforming the modern workplace into a place where stress is the exception, not the default.

6 min read

24 People and Culture metrics worth tracking

Metrics · People analytics

24 People and Culture metrics worth tracking

A reference list of metrics that can supercharge your People and Culture efforts: how to calculate each one, and what it tells you.

5 min read

The true cost of hiring a new employee

Hiring costs · Retention

The true cost of hiring a new employee

Most companies underestimate what it really costs to bring on a new hire. Here is the full picture, including the costs people forget to count.

5 min read

What is full life cycle recruiting?

Recruiting · Hiring

What is full life cycle recruiting?

The six stages of the full hiring cycle, when one recruiter should run all of it, and what to watch out for at each step.

6 min read

How to run a great compliment circle (warm shower)

Team building · Recognition

How to run a great compliment circle (warm shower)

A simple team exercise that boosts recognition, surfaces strengths, and brings teams closer together. Plus three tips for facilitating it well.

5 min read

Offboarding: what it is and why you should care

Offboarding · Employee experience

Offboarding: what it is and why you should care

A complete view of what good offboarding looks like, why it matters as much as onboarding, and how to design a framework that works for both leaver and company.

6 min read

People analytics: what it is and how to succeed

People analytics · Engagement

People analytics: what it is and how to succeed

A complete tour of people analytics: the benefits, the data sources, the common pitfalls, and what it looks like in companies the size of yours.

12 min read

Preboarding: what it is and how to do it well

Preboarding · Onboarding

Preboarding: what it is and how to do it well

Most companies skip preboarding. Here is why that is a mistake, and a practical playbook for keeping your new hire's motivation high before day one.

5 min read

Psychological safety: how to make a team succeed

Leadership · Team performance

Psychological safety: how to make a team succeed

What psychological safety actually is, why vulnerability-based trust is the link to performance, and three practical tools for building it on your team.

10 min read

The 8 drivers of engagement and well-being

Engagement · Well-being

The 8 drivers of engagement and well-being

Why Zoios measures eight specific drivers of engagement, and how a tightly-scoped framework beats long surveys when you need to act on the data.

3 min read